Frequently Asked Questions
How can we help you?FAQ
How can we help you?
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01
How can I cancel or change my order?
Once your order is placed and processed, we’re unable to edit the items in your order or fully cancel your order as we strive to fulfill orders as quickly as possible. If you have any questions, please email our support team at support@mytempesta.com — while we cannot guarantee any changes or cancellations, we will do our best to help!
02
Refunds
We do not offer returns or refunds on orders. Due to our strict quality and safety protocols, we cannot resell any products that have left our warehouse. However, if you experience any issues with your product, please reach out to Customer Support at support@mytempesta.com for immediate assistance.